I entered the wrong email address on my booking, how can I change it?
Contact our support team and we will update the address and resend the confirmation.
How to request
Enter the request in the “Add Personal Request” field during booking, and we will forward it to the hotel.
What is your cancellation policy for hotel bookings?
Cancellation and change rules follow the fare conditions shown in your confirmation email.
How can I contact Wotel customer support?
Wotel customer support is available 24/7 to assist you with any questions or booking issues.
How will I receive my booking confirmation?
Once your booking is successful, a confirmation email and voucher will be sent to your registered email address. If you do not receive it, please check your Spam folder or contact Wotel customer support.