Parsian Esteghlal Hotel Tehran
Tehran
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Frequently Asked Questions
Why haven’t I received my hotel booking confirmation?
We send your confirmation email as soon as your booking is successful. A delay may occur if:
- The email address has a typo or the message is in the Spam folder.
- The bank needs extra time to verify the payment.
- The hotel or supplier is still processing the reservation.
- The booking was made within 24 hours of check-in and requires manual confirmation.
How will I receive my booking confirmation?
Once your booking is successful, a confirmation email and voucher will be sent to your registered email address. If you do not receive it, please check your Spam folder or contact Wotel customer support.
I entered the wrong email address. How can I fix it?
Please contact Wotel customer support, and we will update your email address and resend your booking confirmation.
What if I received a confirmation for the wrong hotel?
Contact Wotel support as soon as possible. We will:
- Review how the booking was made
- Check what changes or cancellations are possible
- Advise you on the next steps
Important
- Approval depends on the hotel and room availability.
- Confirm directly with the property closer to your stay date.
- Late check-out may incur an extra fee under the hotel’s policy.